Coaching Mastery Programme
An experiential workshop where graduates of the CEQ Coaching Methodology Programme put the method into practice and build on it: SuperListening and SuperNoticing, Breakthrough Coaching, and role play, with the emphasis on practising together as a group.
£595 · per person
All prices exclude VAT.

Buying for a team?
Closed cohorts for graduates from your organisation, scheduled around your business.
What to expect.
Mastery is experiential: the place to put the CEQ method into practice with other coaches, and to build on it. Delivered on Microsoft Teams with a live facilitator, it takes experienced coaches beyond technique into the quality of attention, challenge and breakthrough that distinguishes a master coach. SuperListening is noticing: the curiosity that builds trust. SuperListening feedback is naming what we notice. Breakthrough Coaching is noticing plus challenging, built on that trust.
- Format
- Live online, Microsoft Teams, with a live facilitator
- Duration
- Two modules, five hours in total
- Who it is for
- Graduates of the CEQ Coaching Methodology Programme, Foundations or Complete, in any format. Module 1 recaps active listening and the 3 Levels of Listening, so Foundations graduates are fully prepared
- Group size
- Maximum eight
- Fees
- £595 per person
1Module 1 · SuperListening and SuperNoticing
- The 3 Levels of Listening: internal (judgemental), focused (curiosity), global (sensing)
- Verbal cues: hesitations, softening language, repetition, denial, distracting, the sentence they can’t finish, the throwaway comment
- Non-verbal cues: tone, pace, posture, micro-expressions. When the mind moves, the body moves too
- SuperListening feedback prompts, and the three answers it takes to get to the truth
- Practice: coach the whole person, with observations immediately afterwards
2Module 2 · From SuperListening to Breakthrough
- The 3 C’s of Breakthrough Coaching: curiosity, comfort zone, challenge
- The Breakthrough Toolkit: superlatives, short direct questions, repeating the question, yes/no questions, naming avoidance, inviting a decision
- The question we ask versus the question they answer: make your questions unavoidable
- Pairs and triad practice with an observer, using GROW to guide the conversation
- Group reflection and personal commitments
What you will take away.
- Move from internal listening to focused and global listening, and know which one you are doing
- Notice the hesitations, softening language, denial, distraction and unfinished sentences that signal the real issue
- Offer what you notice without judgement, starting with I may be wrong, but I got a sense that
- Use the Breakthrough Toolkit to provoke clarity, decision and ownership
- Coach the whole person, in pairs and triads, with observed feedback
It’s been an honour to work with you, learn from you and see the immense impact you have made with Google globally. I’ve been proud and felt privileged to have the opportunity to work alongside such dedicated and experienced people.
Phil Gilsenen, Global Strategy & Programmes Manager, GoogleWho you will be working with.
Senior operators first, coaches and trainers second: everyone who delivers this programme has run businesses and led teams under pressure.
Paul CoombesAssociate Director · FacilitatorPaul is an experienced coach and trainer with a background in retail management, customer services and procurement spanning over 20 years. He delivers CEQ’s flagship Coaching Excellence programme and coaches clients ranging from SME Directors to Senior Managers in FTSE100 companies.
Martyn HaworthDirector · FacilitatorMartyn combines a hugely successful commercial career with the skills and processes of an expert coach and trainer. He joined CEQ in 2013 and has consulted for Google, Total Produce, Centrica, GE Healthcare and Dr Martens, regularly delivering CEQ’s coaching programmes alongside 1:1 executive coaching and board and off-site facilitation.
James GabyManaging Partner · FacilitatorJames is a results-driven sales leader with over 30 years’ experience across PLCs and SMEs, including business start-ups and a major turnaround. He advises businesses on strategy, culture and high-performing teams, and is a trusted coach and mentor to a growing portfolio of executive clients.
How we can help.
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- Coaching workshop for managersHalf a day, for your whole team.→
- Neurodiversity coachingAssessments, coaching and training.→
- AI coaching with ARIAPractice and reflection for every manager.→
Leadership5 services
- Leadership programmesIncluding 12-month Leading with CEQ.→
- Authentic leadershipTrust, humility and real authenticity.→
- Executive team developmentOffsites and support for your top team.→
- High performing teamsFor functional teams and their leader.→
- Selling and influencingInfluence stakeholders inside and out.→
Change5 services
Enquire about Coaching Mastery Programme.
Tell us about your team and we will come back to you with dates, options and a straight answer on whether this is the right programme for them.