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Coaching Mastery Programme

An experiential workshop where graduates of the CEQ Coaching Methodology Programme put the method into practice and build on it: SuperListening and SuperNoticing, Breakthrough Coaching, and role play, with the emphasis on practising together as a group.

£595 · per person

All prices exclude VAT.

Coaching Mastery Programme
5hours
2live modules
8max participants
£595per person
For L&D and team leaders

Buying for a team?

Closed cohorts for graduates from your organisation, scheduled around your business.

Overview

What to expect.

Mastery is experiential: the place to put the CEQ method into practice with other coaches, and to build on it. Delivered on Microsoft Teams with a live facilitator, it takes experienced coaches beyond technique into the quality of attention, challenge and breakthrough that distinguishes a master coach. SuperListening is noticing: the curiosity that builds trust. SuperListening feedback is naming what we notice. Breakthrough Coaching is noticing plus challenging, built on that trust.

Format
Live online, Microsoft Teams, with a live facilitator
Duration
Two modules, five hours in total
Who it is for
Graduates of the CEQ Coaching Methodology Programme, Foundations or Complete, in any format. Module 1 recaps active listening and the 3 Levels of Listening, so Foundations graduates are fully prepared
Group size
Maximum eight
Fees
£595 per person
Programme contents

1Module 1 · SuperListening and SuperNoticing

  • The 3 Levels of Listening: internal (judgemental), focused (curiosity), global (sensing)
  • Verbal cues: hesitations, softening language, repetition, denial, distracting, the sentence they can’t finish, the throwaway comment
  • Non-verbal cues: tone, pace, posture, micro-expressions. When the mind moves, the body moves too
  • SuperListening feedback prompts, and the three answers it takes to get to the truth
  • Practice: coach the whole person, with observations immediately afterwards

2Module 2 · From SuperListening to Breakthrough

  • The 3 C’s of Breakthrough Coaching: curiosity, comfort zone, challenge
  • The Breakthrough Toolkit: superlatives, short direct questions, repeating the question, yes/no questions, naming avoidance, inviting a decision
  • The question we ask versus the question they answer: make your questions unavoidable
  • Pairs and triad practice with an observer, using GROW to guide the conversation
  • Group reflection and personal commitments
Outcomes

What you will take away.

  • Move from internal listening to focused and global listening, and know which one you are doing
  • Notice the hesitations, softening language, denial, distraction and unfinished sentences that signal the real issue
  • Offer what you notice without judgement, starting with I may be wrong, but I got a sense that
  • Use the Breakthrough Toolkit to provoke clarity, decision and ownership
  • Coach the whole person, in pairs and triads, with observed feedback

It’s been an honour to work with you, learn from you and see the immense impact you have made with Google globally. I’ve been proud and felt privileged to have the opportunity to work alongside such dedicated and experienced people.

Phil Gilsenen, Global Strategy & Programmes Manager, Google
Meet the facilitators

Who you will be working with.

Senior operators first, coaches and trainers second: everyone who delivers this programme has run businesses and led teams under pressure.

Paul CoombesPaul CoombesAssociate Director · Facilitator

Paul is an experienced coach and trainer with a background in retail management, customer services and procurement spanning over 20 years. He delivers CEQ’s flagship Coaching Excellence programme and coaches clients ranging from SME Directors to Senior Managers in FTSE100 companies.

Martyn HaworthMartyn HaworthDirector · Facilitator

Martyn combines a hugely successful commercial career with the skills and processes of an expert coach and trainer. He joined CEQ in 2013 and has consulted for Google, Total Produce, Centrica, GE Healthcare and Dr Martens, regularly delivering CEQ’s coaching programmes alongside 1:1 executive coaching and board and off-site facilitation.

James GabyJames GabyManaging Partner · Facilitator

James is a results-driven sales leader with over 30 years’ experience across PLCs and SMEs, including business start-ups and a major turnaround. He advises businesses on strategy, culture and high-performing teams, and is a trusted coach and mentor to a growing portfolio of executive clients.

Meet the whole team →

Get in touch

Enquire about Coaching Mastery Programme.

Tell us about your team and we will come back to you with dates, options and a straight answer on whether this is the right programme for them.